Terms of Service
Divergent Market

These Terms of Service (the "Terms") form a binding agreement between you (the "User", "you") and Divergent Digital Holdings Ltd. (the "Operator", "we"), a legal entity registered in Saint Vincent and the Grenadines, operating the website, mobile interfaces and Telegram interfaces collectively branded as Divergent Market (the "Service", "Platform").

By registering, browsing, posting or purchasing listings you confirm that you have read, understood and agree to be bound by these Terms, the Privacy Policy and any additional rules posted on the relevant pages. If you do not agree, you must stop using the Service immediately.

Listing

A publicly displayed offer containing digital credentials (login, password, recovery email and other access data) for subsequent transfer to a buyer upon an electronic transaction.

Digital credentials

A combination of string values that grants technical access to a third-party interactive service. Stored encrypted, disclosed after payment.

Publisher

A third-party entity (such as Epic Games Inc., Riot Games Inc., Valve Corporation, Microsoft) that owns the game or the game client. The Operator is not affiliated with any Publisher.

Warranty window

A period of 24 hours, counted from the actual delivery of credentials in the User dashboard, within which a refund to the internal Balance may be claimed under Section 9.

Balance

A numeric prepayment record, denominated in U.S. dollars, used for transactions on the Platform. It is not electronic money, a payment instrument, a deposit or an investment product.

Crypto payment

A transfer of digital currency through a third-party payment processor (notably NOWPayments OÜ) to an address generated for that specific transaction. Payments are irreversible.

To use the Service you must, at the same time, meet all of the following requirements:

• You are at least 18 years old, or the age of majority in your personal jurisdiction if higher.
• You are a natural person with legal capacity acting on your own behalf, or a duly authorised representative of a legal entity.
• Use of the Service is not prohibited in your country of residence.
• You are not the subject of UN, US, EU or other applicable sanctions, you are not a resident of a comprehensively sanctioned country and you are not acting on behalf of such a person.
• You have not previously been terminated from the Platform for a breach of these Terms.

The Operator provides a purely technical venue for locating and exchanging digital credentials between private individuals. The Operator does not sell, lease or license games, virtual items, in-game currency or any content owned by Publishers.

Any reference to games and their related trademarks (including, without limitation, Fortnite, Valorant, League of Legends, Grand Theft Auto, Rocket League, Counter-Strike, Dota, Apex Legends) is used solely for informational, nominative and descriptive purposes under the fair-use doctrine. All rights to the trademarks and intellectual property remain with their respective owners.

• The Operator is not an agent, distributor, partner, licensee or any other affiliate of any Publisher.
• The Operator cannot guarantee that a specific Publisher will not take disciplinary action against an account at any point after the Warranty window.
• Risks related to Publisher action against purchased credentials after the Warranty window are borne entirely by the User.

Registration is performed using a username/password or by linking a Telegram account via a deep link. When registering, you undertake to provide current information and keep it up to date.

5.1 Security of your account

• You are solely responsible for safeguarding the password and/or Telegram link tied to your profile.
• You must notify Support without delay of any unauthorised access.
• The Operator may suspend a session or account on indicators of compromise (unusual IP, abnormal purchases, repeated authentication failures).

5.2 Use of delivered credentials

• Immediately after credentials are revealed, change the password, detach all third-party services and enable two-factor authentication where technically possible.
• Keep screenshots or video evidence of binding changes — they may be required for ticket review.
• You must not transfer the delivered credentials to any third party, free or for value — this breaches these Terms and may cause termination.

5.3 One account per person

You undertake to maintain a single account on the Platform. Creating multiple accounts to circumvent limits, bans, abuse bonuses or manipulate tickets is prohibited and qualifies as Fraud (Section 10).

All settlements on the Platform are denominated in U.S. dollars. The internal Balance is topped up exclusively via crypto payments through a third-party processor (NOWPayments OÜ). The Operator does not accept bank cards, bank transfers, e-money or any other fiat payment instruments.

6.1 Finality of crypto payments

6.2 Conversion and volatility

The USD amount credited to your Balance is calculated at the rate locked by the payment processor at the moment the invoice is created. Post-creation price movements of the crypto asset do not change the credited amount and are not compensated.

6.3 Legal nature of the Balance

The Balance represents prepayment for future transactions on the Platform. It is not e-money, a bank-style deposit, a payment instrument or an investment. It does not accrue interest, is not convertible back to crypto and cannot be withdrawn to an external wallet, except under the partial-refund procedure of Section 9.

6.4 Prohibition of payment disputes

You undertake not to initiate a chargeback, revocation or any similar reversal of the payment through a payment-infrastructure issuer or other roundabout method. Any such attempt qualifies as Fraud and results in an immediate account termination, forfeiture of the Balance and, where warranted, legal action to recover defence costs.

Each listing is accompanied by a description authored by the seller and/or auto-ingested from a checker. The Operator makes reasonable efforts to verify characteristics (level, skins, ranks, bindings) but does not guarantee absolute accuracy.

• Automatically detected parameters (level, email presence, ban history, 2FA) are taken from the Publisher's public or semi-public API/client at the time of the check. They may be outdated by the time of purchase.
• Subjective labels ("rare", "OG") are descriptive and carry no legal weight.
• Visual item previews are for information only. The exact itemisation is in the listing characteristics block.
• Where listing characteristics are materially incorrect as of credential delivery, Section 9 applies.

In addition to credential listings, the Platform may sell one-time digital activation codes ("Digital"). The following additional rules apply:

• The code is bound to the Publisher platform account on first activation and becomes non-refundable thereafter.
• A continuous screen-and-audio recording of the activation process is a mandatory precondition for any refund claim. Tickets without a recording will not be reviewed.
• The recording must show the full screen and audio, be continuous and unedited. Retention of at least 24 hours is recommended.

The Operator grants a limited warranty of refund to the internal Balance within 24 hours of credential delivery, subject to simultaneous fulfilment of all conditions below.

9.1 Grounds for a refund

• Delivered credentials are technically inoperative on the first login attempt (non-existent login, stale password).
• Account characteristics materially and measurably diverge from the listing description (e.g. a previously listed skin is missing, rank is lower than stated).
• The account is in a permanent-ban status at the moment of delivery (pre-existing ban) and that fact was not disclosed.

9.2 Out-of-scope scenarios

• Publisher-side suspension or restriction of the account occurring after credential delivery, even within the Warranty window, where the User cannot prove that the action was directly caused by a third party who held the credentials before delivery.
• Use of cheats, exploits, automated scripts, black-market skin trading or any activity that breaches the Publisher EULA.
• Inability to change bindings because the User failed to follow Section 5.2 in the first hours after delivery.
• Any refund requested after the Warranty window expires.
• Claims not corroborated by the Platform technical logs.

9.3 Procedure

1. 1Open a ticket in the "Refund" category in the dashboard or via @divergentmarket_bot.
2. 2State the order number, the time of the login attempt, and a short description of the problem.
3. 3Attach screenshots or video proving the credentials do not work or the account materially diverges from the listing.
4. 4Keep the original credentials unchanged until the ticket is resolved — modifying the password or bindings before the Operator's decision may be treated as acceptance.
5. 5Decision within 48 hours of full materials. If granted — the amount is credited to the Balance.

9.4 Form of refund

The only permissible form of refund is a credit to the internal Balance. No refund to an external crypto wallet or fiat form is available. Refunded amounts may be used for any purchase on the Platform. The remaining Balance is not withdrawn.

You must not, directly or indirectly, use the Service for:

• Money laundering, terrorism financing, sanctions evasion or any other illicit financial activity.
• Fraud: multiple accounts to cheat the warranty procedures, deliberately false tickets, falsified screenshots or video.
• Harassment, threats or extortion against the Operator, Support staff or other Users.
• Automated access (bots, scrapers, mass requests) to scrape the catalog, monitor prices or distort statistics.
• Unauthorised access to the infrastructure, databases, API or other users' accounts — in short, anything that would qualify as hacking in any jurisdiction.
• Distribution via tickets, bot or any communication channel of malware, CSAM, threats, defamation or hate speech.
• Resale of Service access to third parties or commercial onward distribution of delivered credentials at a markup without notifying the Operator.

The Operator respects third-party intellectual-property rights and expects the same from Users. All trademarks, logos, screenshots, item icons and other game-related visual content remain the property of the respective Publishers and are used on the Platform for informational purposes only.

11.1 Notice of claimed infringement

If you are a rights-holder and believe that material on the Platform infringes your exclusive rights, send a notice to abuse@divergent.market. The notice must include:

1. 1A physical or electronic signature of an authorised representative.
2. 2Identification of the protected work (title, registration number where applicable).
3. 3The URL or identifier of the specific listing or section you claim is infringing.
4. 4The complainant's contact details (name, address, email, phone).
5. 5A good-faith statement that use is not authorised by the rights-holder, its agent or by law.
6. 6A statement, under penalty of perjury, that the notice is accurate and that you are authorised to act on behalf of the rights-holder.

11.2 Counter-notice

A User whose material has been removed may submit a counter-notice to the same address, identifying the material, making a good-faith statement that the removal was mistaken and consenting to jurisdiction in the courts of the Operator's place of registration.

11.3 Repeat-infringer policy

The Operator will terminate the accounts of Users who are the subject of repeated valid and uncontested infringement notices, without Balance restoration.

The Operator expressly disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, continuous availability of the Service, freedom from errors, fitness for User expectations, preservation of the account at the Publisher, and any warranty arising from course of dealing, beyond the limited warranty explicitly set out in Section 9.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE OPERATOR FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO USE OF THE SERVICE IS LIMITED TO THE ACTUAL AMOUNT PAID BY THE USER TO THE OPERATOR FOR THE SPECIFIC DISPUTED ORDER IN THE 90 DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Under no circumstances shall the Operator, its affiliates, officers, employees or contractors be liable for indirect, incidental, special, punitive or consequential damages, including loss of profits, reputation, in-game virtual assets, account termination by Publisher, emotional distress or loss of data, even if the Operator has been advised of the possibility of such damages.

You agree to defend, indemnify and hold harmless the Operator, its affiliates and officers from any claim, suit, demand, loss, liability, cost or expense (including reasonable legal fees) arising out of or relating to:

• your breach of these Terms or the Privacy Policy;
• your breach of the Publisher EULA;
• your acts or omissions leading to a third-party complaint (Publisher, partner, other User) addressed to the Operator;
• your transfer of credentials to third parties outside the Service perimeter;
• any tax or regulatory demand raised in your jurisdiction in connection with your use of the Service.

The Operator may, at its reasonable sole discretion, suspend, limit functionality of or fully terminate a User account:

• on reasonable suspicion of a breach of Sections 5, 6, 7 or 10;
• on demand of a competent public authority in the Operator's jurisdiction;
• following multiple substantiated complaints from third parties;
• on prolonged inactivity (over 24 months) and no response to notices;
• at its discretion, with notice to the User at the last known contact and a reasonable period to withdraw any Balance under Section 9.

You may terminate these Terms at any time by deleting your account from settings. Sections 9, 11–14, 17, 19 survive termination.

The Operator is not liable for non-performance or improper performance caused by force majeure, including, without limitation, acts of war, embargoes, sanctions, major internet-infrastructure outages, DDoS attacks, actions of crypto exchanges and payment processors, pandemics, natural disasters, acts or omissions of Publishers.

The Operator may unilaterally modify these Terms. The current version is always published at /terms with a date and version number. Material changes take effect 7 calendar days after publication and are separately highlighted as a banner on the next login.

Continued use of the Service after the changes take effect is deemed acceptance of the new version. If you disagree, stop using the Service and request a Balance refund through Support.

18.1 Pre-arbitration

You agree first to attempt to resolve any dispute through a Support ticket. The Operator undertakes to consider it in good faith within 14 calendar days.

18.2 Governing law

These Terms are governed by the substantive law of Saint Vincent and the Grenadines, without regard to conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods does not apply.

18.3 Arbitration and class-action waiver

Unresolved disputes shall be referred to binding individual arbitration under the rules of the chamber of commerce of Saint Vincent and the Grenadines. The parties waive the right to a jury trial and to participate in any class-action proceeding, to the maximum extent permitted by applicable law.

19.1 Severability

If any provision of these Terms is found invalid, unenforceable or illegal, the remaining provisions remain in full force, and the invalid provision is replaced by a valid one closest in economic meaning.

19.2 Entire agreement

These Terms together with the Privacy Policy and any special rules on specific Platform sections form the entire agreement between the parties and supersede any prior oral or written arrangements.

19.3 Assignment

You may not assign your rights or obligations under these Terms to any third party without the Operator's prior written consent. The Operator may assign its rights and obligations on reorganisation, merger or business transfer.

19.4 Notices

Legally significant notices from a User shall be sent to legal@divergent.market. The Operator sends notices to the last known email address, via an in-Service banner or via the Telegram bot where linked.

19.5 Language

If the Russian and English versions of the Terms diverge, the English version prevails — it is the original.